/ CUSTOMER SERVICE /
The relationship with the client and above all listing to their needs are fundamental for Luxury Lab Cosmetics, that sees in them the main ally on the territory. For this reason, one of our teams with specific expertise is dedicated to the management of the stages of provisions, distribution and resolution of the main issues of this process.
/ LOGISTICS /
In order to guarantee an efficient management of our products, we partnered with CD Group, a leader company in logistics for pharmacy and cosmetics that can count on more than 40 years of know-how. Their established experience together with their innovative approach allow us to offer an integrated and high quality logistic service, aiming towards a Total Quality. Thanks to this partnership, we can ensure a prompt and reliable delivery of our products on the whole national and international territory.
/ CUSTOMER SERVICE /
The relationship with the client and above all listing to their needs are fundamental for Luxury Lab Cosmetics, that sees in them the main ally on the territory. For this reason, one of our teams with specific expertise is dedicated to the management of the stages of provisions, distribution and resolution of the main issues of this process.
/ LOGISTICS /
In order to guarantee an efficient management of our products, we partnered with CD Group, a leader company in logistics for pharmacy and cosmetics that can count on more than 40 years of know-how. Their established experience together with their innovative approach allow us to offer an integrated and high quality logistic service, aiming towards a Total Quality. Thanks to this partnership, we can ensure a prompt and reliable delivery of our products on the whole national and international territory.
/ OMNICHANNEL STRATEGY /
Our omnichannel strategy aims in offering a full and complete purchasing experience through all the distribution channels, off and online. This approach allows to reach a wider customer target and satisfy flexibly their needs.
/ DISTRIBUTION AND SALES /
Our sales team, powered by professionals with a consistent background in the beauty and skincare fields, works on the whole national territory. Each member shares a common passion for this market and is committed in reaching ambitious goals. Thanks to the strong relationship with the training department, we’re able to offer a complete and personalized service to our clients.
/ TRAINING /
The training and active involvement of the resources that take part into it develops themselves through interesting and challenging activities that aim in creating profiles capable of being spokepeople of the philosophy of the brand and the technical details of the collections, following an approach that can form real Ambassadors to support the sales networks and points of sales throughout the national territory. Not only product training: consultancy, journeys in history, beauty, rhetoric and biology secrets, online and offline. We love the masters and the treasure they look after.
/ OMNICHANNEL
STRATEGY /
Our omnichannel strategy aims in offering a full and complete purchasing experience through all the distribution channels, off and online. This approach allows to reach a wider customer target and satisfy flexibly their needs.
/ DISTRIBUTION
AND SALES /
Our sales team, powered by professionals with a consistent background in the beauty and skincare fields, works on the whole national territory. Each member shares a common passion for this market and is committed in reaching ambitious goals. Thanks to the strong relationship with the training department, we’re able to offer a complete and personalized service to our clients.
/ TRAINING /
The training and active involvement of the resources that take part into it develops themselves through interesting and challenging activities that aim in creating profiles capable of being spokepeople of the philosophy of the brand and the technical details of the collections, following an approach that can form real Ambassadors to support the sales networks and points of sales throughout the national territory. Not only product training: consultancy, journeys in history, beauty, rhetoric and biology secrets, online and offline. We love the masters and the treasure they look after.
/ BRAND STRATEGY /
Our Brand Strategy consultancy is designed to create and develop strong and distinguishing brand identities. Through a deep analysis of the market and he competitors, we identify the opportunity to differentiate and we build a brand strategy that reflects the values and the mission of our brands. We work to better position the brands in order to make them coherent and in line with the target audience and to make them create a long lasting emotional connection.
/ MARKETING /
We offer complete and integrated marketing solutions to promote the brands we represent. IOur approach includes the planning of launches, ad hoc promotions, activation of collaborations and co-marketing, management of the advertisement campaigns, the creation of engaging contents, customer service and much more. We use the most innovative techniques to maximize the effectiveness of the brands initiatives and to reach the business goals that have been decided together.
/ MULTI-CHANNEL COMMUNICATION /
Effective communication is fundamental to build consolidated relationships with our clients. We provide communications strategies that recall all the contacts points, including social media, DEM, PR, events and traditional advertisement. Our aim is to cerate coherent and relevant messages that engage the audience through all the platforms, increasing the visibility and the connection with the brand.
/ BRAND STRATEGY /
Our Brand Strategy consultancy is designed to create and develop strong and distinguishing brand identities. Through a deep analysis of the market and he competitors, we identify the opportunity to differentiate and we build a brand strategy that reflects the values and the mission of our brands. We work to better position the brands in order to make them coherent and in line with the target audience and to make them create a long lasting emotional connection.
/ MARKETING /
We offer complete and integrated marketing solutions to promote the brands we represent. Our approach includes the planning of launches, ad hoc promotions, activation of collaborations and co-marketing, management of the advertisement campaigns, the creation of engaging contents, customer service and much more. We use the most innovative techniques to maximize the effectiveness of the brands initiatives and to reach the business goals that have been decided together.
/ MULTI-CHANNEL COMMUNICATION /
Effective communication is fundamental to build consolidated relationships with our clients. We provide communications strategies that recall all the contacts points, including social media, DEM, PR, events and traditional advertisement. Our aim is to cerate coherent and relevant messages that engage the audience through all the platforms, increasing the visibility and the connection with the brand.
/ TREND & MARKET ANALYSIS /
Keeping up with the latest market trends is fundamental to be competitive. We offer Trend & Market Analysis services that include the study of the customers behaviour. These precious information allow us to develop proactive strategies that anticipate the needs of the market and seize new opportunities.
/ Advanced Analytics /
Data are at the heart of every effective strategic decision. Our Advanced Analytics services provide you with in depth and proactive insights. We use advanced technique in data mining, machine learning and predictive analyctics to optimize your marketing strategy, improve the operative efficiency and maximize the ROI.
/ TREND & MARKET ANALYSIS /
Keeping up with the latest market trends is fundamental to be competitive. We offer Trend & Market Analysis services that include the study of the customers behaviour. These precious information allow us to develop proactive strategies that anticipate the needs of the market and seize new opportunities.
/ Advanced Analytics /
Data are at the heart of every effective strategic decision. Our Advanced Analytics services provide you with in depth and proactive insights. We use advanced technique in data mining, machine learning and predictive analyctics to optimize your marketing strategy, improve the operative efficiency and maximize the ROI.
are a mission that we embrace with passion and dedication. We’re here to build a more beautiful world, step by step, through every product, service, action. Beauty is the inspiration, sustainability is the way and well-being is our goal. Together we can make the world a better place.
are a mission that we embrace with passion and dedication. We’re here to build a more beautiful world, step by step, through every product, service, action. Beauty is the inspiration, sustainability is the way and well-being is our goal. Together we can make the world a better place.
are a mission that we embrace with passion and dedication. We’re here to build a more beautiful world, step by step, through every product, service, action. Beauty is the inspiration, sustainability is the way and well-being is our goal. Together we can make the world a better place.
Contacts
Via G.C. Procaccini, 48
20154 – Milano (Mi), Italy
Phone +39 02 3653 3645
info@luxurylabcosmetics.it
Contacts
Via G.C. Procaccini, 48
20154 – Milano (Mi), Italy
Phone +39 02 3653 3645
info@luxurylabcosmetics.it
